Since its establishment for many years, Chuangying Electrical Maintenance Service Co., Ltd.
has continued for a long time because of excellence. After a long period of active exploration and innovation, it has now become a sophisticated and process-oriented home appliance repair company that is located in Changsha and serves the whole country with high technology, excellent service and high standards. Companies around the implementation of "scientific management, standardized services, rationalization of fees" strategy, the scope of services from Changsha to the country continues to expand. Branches have been established in 22 cities including Xi'an, Wuhan, Guiyang, Nanjing, Hefei, Guangzhou and Shenzhen.
Scientific management: Based on the maintenance shop model, we continuously update and adopt information systems to form information interconnection and interaction with call center agents, maintenance master mobile phones, and computers, performance management, automatic settlement, online banking, statistics, notifications, training, examinations, etc. .
Service standardization: Maintenance technicians pass strict professional and technical checks before entering the job, but also undergo cultural system training and post-assessment. Not only uniform clothing, licenses, toolboxes (bags), documents, etc., but also unified operating procedures, service specifications, charging standards Code of Conduct.
Rationalization of charges: Under scientific management, there is a special material library, and the network of information gives the company an advantage, and it clearly sets the actual price to prevent random charging.
1. Enterprise mission: Strive for the standardization of the appliance repair industry.
2. Enterprise Vision: Create the preferred brand of China's household appliance repair services.
3. Core values: Integrate social resources and win-win cooperation to meet customer needs.
4. Service goal: considerate service. Customer satisfaction is the high-level goal of service.
5. "Three-ization" strategy: scientific management, standardized services and rationalized fees.